Privacy Policy

Last Updated: July 2026

Welcome to Floovoo.

Your privacy matters to us. We are committed to protecting your personal information and being transparent about how we collect, use, store, and safeguard your data whenever you visit our website or place an order.

By using the Floovoo website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect information such as:

Your full name.
Email address.
Phone number.
Shipping and billing addresses.
Payment information (we do not store your payment card details).
Order history.
IP address and browser/device information.
Website usage data, including pages visited and browsing activity.

How We Use Your Information

Your information is used to:

Process and fulfill your orders.
Deliver products and provide order updates.
Respond to customer inquiries.
Improve our website, products, and customer experience.
Prevent fraud and maintain website security.
Send promotional emails or newsletters only when you have chosen to receive them.

We will never use your information in ways that are inconsistent with this Privacy Policy.

Protecting Your Information

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, disclosure, alteration, or loss.

While we strive to use commercially reasonable safeguards, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Sharing Your Information

We do not sell your personal information.

Your information may only be shared with trusted service providers when necessary to operate our business, including:

Shipping and logistics partners.
Payment service providers.
Website hosting and technology providers.
Government authorities when legally required.

Floovoo uses cookies and similar technologies to improve website functionality, remember your preferences, analyze website performance, and enhance your shopping experience.

You may disable cookies through your browser settings, although doing so may affect certain features of the website.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information.
Request corrections to inaccurate information.
Request deletion of your personal data where legally permitted.
Object to certain types of data processing.
Request a copy of the personal information we hold about you.

To exercise any of these rights, please contact us.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for their privacy practices or content and encourage you to review their privacy policies before using those services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or business changes.

Any updates will be published on this page together with the revised “Last Updated” date.

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us at:

support@floovoo.com

Thank you for trusting Floovoo.

We remain committed to protecting your privacy and providing a safe, secure, and transparent shopping experience.